At Blenders Eyewear, we prioritize making your shopping experience as simple and stress-free as possible. Whether you’re ordering a new pair of sunglasses or prescription eyewear, we offer clear and straightforward shipping and return policies to ensure you’re always satisfied with your purchase.
Shipping
We strive to process orders efficiently, with most orders being processed within 1 to 3 business days. However, if you’re ordering prescription eyewear, please note that processing times may take longer, typically 15 to 20 business days, due to the custom nature of prescription lenses.
Once your order is processed, you can choose from several shipping options to best meet your needs:
- Standard Shipping: For most orders, we offer USPS standard shipping, which typically arrives within 3 to 5 business days after your order is shipped.
- Two-Day Shipping: If you need your order quickly, we provide a two-day shipping option that delivers in 2 business days after shipment. Please note that this shipping method is unavailable for PO boxes or military addresses.
- Prescription Orders: If you’re ordering prescription eyewear, the shipping will take around 3 to 5 business days, depending on your location and the shipping method selected.
No matter your location, we work hard to ensure your order arrives promptly.
U.S. Returns & Exchanges
We believe in making returns and exchanges as easy as possible. If you’re not completely satisfied with your purchase, you can return or exchange items for free within 45 days of receiving your order. Simply visit our returns portal to initiate the process—everything you need will be provided.
Keep in mind that for apparel items, they must have the original tags attached in order to be eligible for return. If the tags are removed, we won’t be able to accept the return. Once we receive your returned item, we’ll notify you via email, and the refund will typically appear in your account within 7 business days.
For exchanges, once your return is processed, we’ll send you store credit via email that can be used for your next purchase.
Our customer support team is always available to assist if you run into any issues or have questions during the return or exchange process. Just reach out to us at champions@blenderseyewear.com, and we’ll be happy to help.
International Returns & Exchanges
For our international customers, please note that return shipping costs are the responsibility of the buyer. Returns should be sent to our San Diego office at:
Blenders Eyewear
Attn: Returns
4683 Cass St.
San Diego, CA 92109
When returning items, please ensure they are securely packed in the original microfiber pouch and plastic packaging. If the original packaging is unavailable, any sturdy box can be used to safely ship the items back. Be sure to include a note with your contact information, order number, and the phrase “Refund Request” to help us process your return quickly.
Once we receive your return, we’ll inspect the items for any damage. If everything is in good condition, we’ll proceed with a refund to your original payment method.
Need Assistance?
If you have questions or need further assistance, we encourage you to visit our Frequently Asked Questions (FAQ) page for additional details. Our team is always ready to help and ensure your experience with Blenders Eyewear is seamless. Whether you’re returning an item, tracking your order, or need advice, we’re here to make your experience as smooth as possible. Your satisfaction is our top priority, and we’re committed to providing you with exceptional service every step of the way.